Shipping

All prices are calculated during checkout exclusive of respective international import duties and customs fees. Please be aware that Haines cannot accept responsibility for any import charges liable upon delivery of your order.

All items are sent tracked. We aim to deliver UK Mainland fabric orders within 10 working days. Wallpaper can take up to 15 working days. If you need your item sooner, please contact us. 

Important Information for U.S. Orders

Please note: Under new U.S. shipping regulations, products valued under $800 are no longer exempt from taxes and duties.

  • The purchaser is responsible for paying all duties and taxes on their order.

  • Before your items are delivered, you may be contacted by the carrier or U.S. Customs to arrange payment. You may also be asked to provide proof of identification.

  • If you are ordering on behalf of a company, you will need to provide your EIN number.

For further details, please contact us directly or visit the FedEx website

Not all of our items are held in-house - some are sent directly from our partners and third party suppliers and may take longer to arrive. We kindly request your patience whilst they arrange postage of your item(s). Similarly, lead times for delivery of items from our Haines Curates collection (green banner across the product image) will depend on each designer's production and shipping policies, as detailed in the product description. 

Orders with multiple items may arrive separately.

Please contact us if you have any questions.